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Thank You for contacting the Akai
Customer Care Website |
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Please select one of the following email addresses
below that best fit the need for your request: |
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All emails must include the
following information: |
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Model
Number |
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Serial Number |
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Date
of Purchase |
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Place
of Purchase (name of retail store) |
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A
brief description of the issue you are experiencing |
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Also
include your name, contact phone number and home address |
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(internal parts
only) |
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(unit out of warranty) (for extended warranties
contact the 3rd party provider of the agreement) |
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(unit must be in warranty) |
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(Cords, manuals, remotes,
stand, etc…) |
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Technical Questions |
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Someone from our customer care
division will return your response within 5-7 business days. To expedite your care issues, please attach
proof of purchase receipt to your email.
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If you do not have access
to email, please leave a detailed message with the same information listed
above to: 323-281-0782. Someone will
contact you. |
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