Thank You for contacting the Akai Customer Care Website

 

Please select one of the following email addresses below that best fit the need for your request:

 

All emails must include the following information:

 

Model Number

 

 

Serial Number

 

Date of Purchase

 

 

Place of Purchase (name of retail store)

 

A brief description of the issue you are experiencing

 

Also include your name, contact phone number and home address

 

parts@akiausa.com     

(internal parts only)                 

outofwarranty@akaiusa.com        

(unit out of warranty)

(for extended warranties contact the 3rd party provider of the agreement)

inwarranty@akiausa.com              

(unit must be in warranty)

 

accessories@akiausa.com

(Cords, manuals, remotes, stand, etc…)

techsupport@akaiusa.com

Technical Questions

 

 

Someone from our customer care division will return your response within 5-7 business days.  To expedite your care issues, please attach proof of purchase receipt to your email. 

 

 

 

If you do not have access to email, please leave a detailed message with the same information listed above to: 323-281-0782.  Someone will contact you.