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Thank You for contacting the Akai
Customer Care Website |
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Please select one of the following email addresses
below that best fit the need for your request: If you send more than one email, it will delay your
response time even longer. If you are not sure which email to use, it will be
forwarded to the correct person. |
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All emails must include the
following information: |
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Model
Number |
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Serial Number |
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Date
of Purchase |
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Place
of Purchase (name of retail store) |
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A
brief description of the issue you are experiencing |
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Also
include your name, contact phone number and home address |
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(internal parts
only) |
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(unit out of warranty) (for extended warranties
contact the 3rd party provider of the agreement) |
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(unit must be in warranty) |
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(Cords, manuals, remotes,
stand, etc…) |
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Technical Questions |
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Someone from our customer
care division will return your response within 5-7 business days. To expedite your care issues, please attach
proof of purchase receipt to your email.
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If you do not have access
to email, please leave a detailed message with the same information listed
above to: 323-281-0782. Someone will
contact you. |
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